Returns, Exchanges & Refunds

Our promise
We want you to feel confident shopping with us. If something isn’t right, our team is here to help and will guide you through the best solution.

Returns
If you need help with your order, reach out to us within 14 days of receiving your item.

Simply email hi@no1apparels.com, and we’ll walk you through the next steps.

Free Size Exchanges
If the size isn’t right, we offer free size exchanges to make sure you get the right fit.

Just contact hi@no1apparels.com within 14 days of delivery, and our team will assist you based on availability.

Our goal is to make sizing issues easy and stress-free.

Refunds
If you decide to return your item, once it’s received by our team, we’ll process your refund back to your original payment method and keep you updated along the way.

If you have any questions at any point, feel free to reach out and we’ll be happy to help.

Damaged or incorrect items
Please inspect your order upon arrival.

If your item arrives damaged, defective, or incorrect, contact us as soon as possible so we can make it right.

European Union customers
If your order is shipped to the European Union, you are entitled to a 14-day cooling-off period.

You may cancel or return your order within 14 days of receipt, provided items are returned in original condition with tags attached and in original packaging.

Additional details
Returned items must be unworn, unused, and in original condition with tags attached.
Return shipping costs are not covered unless the item is defective or incorrect.
Free size exchanges apply to size changes only.